

Thomas K.
In treatment since: 9 months
Treatment: Minoxidil & Finasteride
Verified customer
Scientifically proven hair loss treatments. Securely ordered online, reviewed by doctors and delivered by certified German pharmacies.
Start consultationOur doctors will develop the right formula for you


Thomas K.
In treatment since: 9 months
Treatment: Minoxidil & Finasteride
Verified customer


Marcus H.
In treatment since: 4 months
Treatment: Minoxidil, Finasteride & Tretinoin
Verified customer


Stefan B.
In treatment since: 12 months
Treatment: Minoxidil, Finasteride & Tretinoin
Verified customer


Andreas M.
In treatment since: 10 months
Treatment: Minoxidil & Finasteride
Verified customer
IT'S THAT SIMPLE
Answer our medical questionnaire

Assessment by your personal physician

Your formula will be delivered directly to your home

We will support you long-term during your treatment

WHAT WE DO
For the highest medical standards, we exclusively use clinically tested active ingredients
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Your treatment will be supervised by specialist doctors and personally tailored to you.
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The treatment is successful in 9 out of 10 patients within a few months. ¹
¹ Suchonwanit et al. (2018): Topical 0.25% finasteride + 3% minoxidil vs. 3% minoxidil in male androgenetic alopecia, Journal of the European Academy of Dermatology and Venereology 32(12)
Piérard-Franchimont, C. et al. (1998). Ketoconazole Shampoo: Effect of Long-Term Use in Androgenic Alopecia. Dermatology, 196(4).
Upon request, you can book a free consultation appointment with one of our hair loss experts
Book a free video consultation
FAQ
Rootwell is a digital platform for medically supervised hair loss treatments. You answer a few questions online about your health and hair loss. Subsequently, a licensed doctor personally assesses whether a treatment is medically suitable for you and which formula is right for you.
If a treatment is prescribed to you, a German partner pharmacy will prepare your medication based on the doctor's prescription and send it directly to your home.
Yes. Completing the questionnaire and the medical review of your information are free of charge. If no treatment is prescribed to you, you will incur no costs. You will only incur costs if you decide to proceed with a treatment plan.
Your safety is our top priority. The doctor may decline your request if the treatment is not suitable for you or if your hair loss should first be investigated in another way. In this case, you will not incur any costs.
Hair growth is a long-term process. Visible changes in hair density usually require six to twelve months of consistent use. For individuals who respond quickly, the first results may be visible after 3 months.
How quickly and how strongly you respond to the treatment is individual. A guaranteed promise of efficacy cannot be given. Factors such as age, duration and extent of hair loss, and regular application can influence the result. That's why we accompany you long-term.
Hair growth takes time. Initial changes often only become visible after several months, and the effect largely depends on regular application. The subscription ensures that your treatment is replenished in time and that no unnecessary interruptions occur.
You can choose the initial term of your subscription. After the initial term, your subscription will continue indefinitely and can be cancelled at any time with one month's notice. Three-month supplies already delivered will be paid in full; no further deliveries will be made after your cancellation takes effect.
In our experience, side effects are extremely rare. Should they occur, we can investigate whether the application needs adjusting, the formula changing, or the entire treatment approach needs revising. In such cases, you can always contact service@rootwell.de and a medical contact person will get in touch with you.
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